At DAXI TRADING LIMITED, we are committed to providing you with a smooth and reliable shopping experience. Below you’ll find the details of our shipping policy to help you understand how we handle your orders.

1. Processing Time

  • All orders are processed and shipped within 2-3 business days of receiving your order.
  • Please note that orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Carriers

We offer a variety of shipping carriers to ensure you receive your order in a timely manner:

  • USPS
  • FedEx
  • UPS
  • DHL
  • Other trusted couriers as needed

When placing an order, you will have the option to select your preferred shipping carrier and method. Shipping costs will vary depending on your location and the selected shipping option.

3. Shipping Rates

  • Shipping fees are calculated at checkout based on the shipping method and destination.
  • We offer free standard shipping on orders over a certain amount. Please check the checkout page for details.
  • Expedited and international shipping options are available for an additional fee.

4. Delivery Times

Delivery times depend on the shipping method selected and the destination. Estimated delivery times are as follows:

  • Standard shipping: 5-7 business days (Domestic orders)
  • Expedited shipping: 2-3 business days (Domestic orders)
  • International shipping: 7-14 business days (varies by country)

Please note that these are estimated delivery times and may vary depending on your location, weather conditions, or other factors beyond our control.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order’s progress directly on the carrier’s website.

6. International Shipping

We are happy to offer international shipping to most countries. International shipping fees are calculated at checkout based on the weight of your order and destination. Please be aware that international shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

7. Shipping Restrictions

  • We currently only ship to addresses within the United States and internationally. Some remote locations may have limited shipping options.
  • Certain items may be restricted from international shipping due to customs regulations. We will notify you if any items in your order cannot be shipped.

8. Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout. We cannot be responsible for lost or delayed packages due to incorrect or incomplete address information.

9. Lost or Damaged Shipments

If your package is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.